Privacy Policy
This page explains what we collect, why we collect it, and what say you have over it. If you’re shopping with us or just browsing, this applies to you.
What We Collect
When you order from us:
- Name, email, phone number, and shipping address
- Payment details (handled by our payment processor; we never see or store your full card info)
When you interact with us:
- Your email, if you sign up for our newsletter
- Your messages, if you contact us on WhatsApp, email, or our contact form
- Your review, if you leave one
Automatically, as you browse:
- IP address, device, and browser type
- Pages viewed and time spent on each
- Where you came from before landing on our site
Cookies help us collect the last part. More on that below.
Why We Collect It
- To get your order packed, shipped, and tracked
- To send you confirmations and shipping updates
- To reply when you contact us
- To send offers and updates, if you’ve opted in
- To understand what’s working on our site and what isn’t
- To catch fraudulent orders before they cause problems
- To keep our books straight for tax and legal reasons
We don’t sell your personal information.
Cash on Delivery Orders
- We pass your name, address, and phone number to our delivery partner
- This lets them deliver your order and collect payment on the spot
- No card information is collected for these orders
Cookies
Cookies let us:
- Remember what’s in your cart
- Keep your currency preference set
- See how people use our site overall
- Put ads in front of you on Meta and Google that match your interests
Your browser lets you turn off cookies. Just know your cart and a few other features might stop working properly.
Who We Share Information With
- Payment processors, to handle transactions securely
- Shipping and delivery partners, to get orders to your door
- Email platforms, to send newsletters and order updates
- Analytics and ad platforms like Google and Meta, to understand traffic and measure ad performance
- Authorities, if we’re legally required to share something
That’s the full list. We’re not passing your details around beyond what’s needed to run the business.
How Long We Keep Your Data
- We keep order details on file as long as needed for accounting and legal reasons.
- Newsletter emails stay until you unsubscribe
- Want your data deleted sooner? Just ask; see the contact section below.
Keeping Your Data Safe
- We use encrypted checkout
- We follow standard security practices to protect your information
- No system is completely bulletproof, but we take this seriously
Your Rights
You generally have the right to:
- See what data we hold on you
- Correct anything wrong
- Ask us to delete your data
- Unsubscribe from marketing emails anytime; there’s a link in every email
- Opt out of your data being used for targeted ads, where that applies
Email us at help@renforcerusa.com, and we’ll sort it out.
Shipping Worldwide
- We ship to customers around the world and accept several currencies
- Your data might get processed in a country different from where you’re ordering
- Wherever it ends up, we work to keep it protected
Changes to This Page
- We’ll update this page if the way we handle your data changes
- Nothing gets hidden or buried
Get in Touch
Have a question about your data or this page? Reach us here:
